Last updated December 3rd 2025

Welcome to Dentalflow Marketing (“we,” “us,” “our”). By accessing or using our website, services, or any materials provided by Dentalflow Marketing (collectively, the “Services”), you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully. If you do not agree with these Terms, you may not use our Services.

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1. Scope of Services

‍Dentalflow Marketing provides digital marketing services to dental practices, including but not limited to:The specific scope of work for each client is defined in an individual service agreement or proposal.

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Any services not explicitly listed in that agreement are considered outside of scope and may incur additional fees.

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• Website design and maintenance
• Search engine optimization (SEO)
• Pay-per-click advertising (PPC)
• Social media management
• Copywriting
• Graphic design
• Reporting and analytics
• Technology integrations and support

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‍2. Client Responsibilities

‍Clients agree to: Clients acknowledge that delays in providing required information or approvals may impact performance timelines, campaign results, and project delivery dates.

• Provide timely access to necessary accounts, platforms, assets, and information.
• Review content, designs, and recommendations in a reasonable timeframe.
• Maintain accurate and active payment methods on file.
• Comply with all laws, regulations, and ethical guidelines relevant to their dental practice.

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‍3. Payment Terms

‍Unless otherwise specified in a written agreement:

• Monthly marketing services are billed in advance.
• One-time project fees (e.g., website design) may require a deposit or payment plan.
• All fees are non-refundable due to the customized nature of the work.
• Late payments may result in suspension of Services until the account is current.
• Ad spend (Google, Meta, etc.) is billed directly by the advertising platform unless otherwise arranged.

Dentalflow Marketing reserves the right to adjust pricing with advance written notice.

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‍4. No Guarantees of Results

‍Marketing inherently involves variables outside of our control, including competition, market conditions, patient behavior, and advertising platform changes.

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While we strive to deliver exceptional results and follow industry-best practices, we do not guarantee specific outcomes, including lead volume, rankings, new patient numbers, or revenue performance.

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‍5. Intellectual Property

‍Unless otherwise stated in the service agreement:

• All original creative work produced by Dentalflow Marketing (websites, graphics, videos, copy, etc.) remains the property of Dentalflow Marketing until all invoices are paid in full.
• After payment, clients receive a license to use the materials for their practice.
• Dentalflow Marketing reserves the right to showcase non-confidential work in portfolios, case studies, and marketing materials.

Clients are responsible for ensuring that any materials they provide (logos, photos, text, etc.) are owned by them or properly licensed.

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‍6. Confidentiality

‍We respect the confidentiality of all client information.

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Both parties agree not to disclose confidential or proprietary information except as required to deliver the Services or comply with legal obligations.

‍7. Third-Party Tools & Integrations

‍Our Services may involve the use of third-party platforms such as Google Ads, Meta Ads, Webflow, CallRail, Ahrefs, and others.

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We are not responsible for:

• Downtime or errors caused by these platforms
• Policy changes or algorithm updates
• Fees charged by third-party services

8. Termination

‍Either party may terminate Services with written notice in accordance with their individual service agreement.
Upon termination:

• All outstanding balances remain due immediately.
• Access to any Dentalflow-owned systems, assets, or intellectual property may be revoked.
• Completed and paid-for deliverables will be transferred to the client.

9. Limitation of Liability

‍To the maximum extent permitted by law, Dentalflow Marketing is not liable for:

• Loss of revenue, profits, or data
• Business interruptions
• Reputational harm
• Any indirect, incidental, or consequential damages

Our total liability for any claim is limited to the amount paid by the client in the 60 days preceding the claim.

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‍10. Indemnification

‍Clients agree to indemnify and hold harmless Dentalflow Marketing from any claims arising out of:

• Their use of the Services
• Violations of applicable dental, advertising, or privacy regulations
• Content or materials provided to us
• Misuse of marketing assets

11. Governing Law

‍These Terms are governed by the laws of the State of Arizona.
Any disputes shall be resolved in courts located in Maricopa County, Arizona.

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‍12. Changes to These Terms

‍We may update these Terms at any time. Updated versions will be posted on our website with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the changes.

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‍13. Contact Information

‍For questions regarding these Terms,

please contact: Dentalflow Marketing
Email: info@dentalflowmarketing.com
Phone: 4802218764
Scottsdale, Arizona